Business

Where There’s a Will There’s a Way (To a Successful, Lasting Business)

San Francisco resident Sarah Burns first opened her beauty shop in the city’s Lower Pacific Heights neighborhood in 1980. Driven by a passion for improving lives and working with innovative companies within the beauty industry, Sarah grew her business into what is now a global beauty consulting and boutique salon — Ms. Sarah’s Creations of…
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WE WERE YELPLESS, YELPLESS, YELPLESS YELPLESS

A couple of blogs ago, we disparagingly looked at lawyers who are sneaking “non-disparagement” clauses into service contracts, making it an actionable offense to criticize their client’s business online, never mind that the complaint is 100 percent accurate. We were against these “not speaking truth to power” clauses then, and by George, two weeks later,…
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A Procrastinator’s Guide to Tax Day Survival

Benjamin Franklin may have said that nothing in this world is as certain as death and taxes, but this doesn’t mean that your taxes have to be the death of you (or your business). In less than two weeks (Tuesday, April 15), your tax troubles could be over — or they could be only beginning…
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Hello ‘Non-Diss Closure’ Clauses, Goodbye Customer Service

Somewhere in this great land of ours, a young child heard his well-meaning parents utter the homily, “If you can’t say anything nice about someone, don’t say anything at all,” and thought, “By God, one day I am going to grow up to be a great Contracts Lawyer and make sure that this phrase is…
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Lies and Puffery – Is it Ever Safe to Exaggerate in Advertising?

Puffery is a wonderfully named term that refers to those bombastic advertising claims you’re inundated with every day–you know the ones, “world famous bagels” or “the best deep-dish this side of Chicago.” As the wonderfully named Judge Learned Hand put it, puffery is talk “which no sensible man takes seriously.” The phrase caveat emptor, let…
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Cool Story! 4 PR Tips for Your Small Business

Telling your company’s tale is one of the most important aspects of running a successful business, but it can be a double-edged sword. Just as successfully relating your tale can build brand and attract new business, missteps can harm your company’s reputation and send your customers packing. If you are a small business owner, chances…
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The Parable of the Blind Men, the Elephant and Obamacare

From the moment the Affordable Care Act was but a gleam in Barack Obama’s eye, the parable of the blind men and the elephant has seemed particularly apt. On the most literal level, Obama points to the blind and afflicted as people who, if a catastrophic accident caused their condition wouldn’t be bankrupted by it,…
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Yelp! 4 Things To Do If Your Business Gets Slammed Online

What’s to stop any customer with an axe to grind – or worse, your competitors – from completely sabotaging your online reputation? In a world where the lines between the Internet and reality are rapidly blurring, the reviews that Google searches regurgitate about your company can make or break your business. Don’t get anxious quite…
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5 Ways to Launch Your Small Business Right

Business ownership – the American dream! Taking the plunge into entrepreneurship can at first seem daunting, as many variables must be carefully considered before opening up shop. Luckily, you’re not alone. Many resources and professionals are available to assist you in creating your dream business and ensuring its success. These five tips will help get…
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The Secrets to Jawbone’s Company Culture

I recently had the opportunity to hear Randy Knaflic, the Vice President of People and Operations at Jawbone, speak at an excellent event hosted by HR 2.0, a human resources networking group headed by Robbie Peters from Sequoia Benefits. Randy shared the three pillars he bases his People Operations upon: Philosophy, Data, and Simplicity. Although…
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